Now, you need to make the live chat option more visible. New approach to in-app support in Cust. When responding to a chat from Facebook, your agents should pick it up as fast as they would in the case of a normal chat. Keeping track of the different types of feedback you get on your fan page will allow you to further improve your product or service. With the humongous business pages in Facebook, now the new online chat support system will be a boost to the advertisers in this social platform. Your customers will have all kind of support preferences.
How to Add LiveChat to Facebook Fan Page to Offer Better Support. A growing part of your customer base will look to a different channel: your Facebook Fan Page.
Whenever someone accesses this option, a chat window from your LiveChat will open straight on Facebook. Creating an Account · Friending · Your Home Page · Messaging How do I delete a conversation on Facebook?
This is about using messages on Facebook. Chat for Pages. 94K likes.
Install it on your page: chatroomforpages/.
So instead of typing their email and name, they can simply log in with Facebook and proceed straight to chat. Rate this chat to help us become better support.
As of now, there are more than 40 million active small business pages on Facebook who primarily promote their business to achieve its goals. You can learn more about the integration and see how to set it up from our Facebook Connect tutorial. Greeting message Pro Feature Appears only on a desktop in 5 seconds after the page load once in 24 hours for every unique visitor.
Online chat with help desk software for an amazing customer service! Check out Extend your customer service channels by adding live chat option to your Facebook page.
Here's how you can do it. A few weeks ago we sent out a survey asking our customers what they'd like to see on our blog, and the first category that stood out was Pure.
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Facebook reveals a livechat support feature for advertisers — Decor Facebook App Creator
Content manager with quite a temper and a passion for writing. Facebook is planning to roll-out this feature worldwide later in this year.
Get more chats and keep conversation going even if visitors leave your website. It is used by businesses to help customers in real time, improve customer support and close more sales. The Facebook Connect integration allows your customers to log in to your chat using their Facebook profiles.